Rise of the machines – Using AI, machine learning, and automation to improve your security posture

We live in a world where everything is being automated – from the “smart” gadgets in your home to, eventually, the self-driving car that takes you to work. Now and in the future, it will be […]
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3 Ways AI is changing the healthcare sector

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical […]
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Is data science a pre-requisite for AI? The data science & AI hierarchy of success

Note: this is Part 2 of 2 introducing The Data Science & AI Hierarchy of Success. To Read part 1, “Fostering a Data-Driven Culture: The Data Science & AI Hierarchy of Success”, click here.
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Accelerating the power of AI with neural networks

Artificial Intelligence, Machine Learning and Neural Networks Defined Using the Turing Test as a qualifier, Artificial Intelligence (AI) is defined as a software solution that performs a task on […]
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Getting to know you — The three-dimensional cognitive workspace

The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration that incorporates artificial intelligence with the right […]
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Demystifying artificial intelligence’s role in contact centers

AI is shaping the future of customer experiences and the contact center.
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How real is AI?

Every few years a new-hype technology becomes the shining star. It sucks all the oxygen out of the room and becomes the headline darling for a while. The list of technologies that move the needle […]
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How AI can shape the future of VoIP

AI-driven applications and cloud-based services have brought significant enhancements to many organizations. As time goes by, these technologies will become a necessity, especially when it comes to […]
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Do you Trust that (Data) Model?

As George Box noted several decades ago, “All Models are essentially wrong, but some are useful”.  The work of statistical analysis, and its modern day derivatives of Machine Learning and Deep […]
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Fortifying Foundations – The Secret to Amplifying AI in the Digital Age

As any architect worth his brick and mortar will tell you, a solid foundation is the key to achieving the desired outcome of any substantial structure. This is certainly true when it comes to […]
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