Xceptional Wins Additional Prestigious Tech Industry Award – MSP 501 Newcomer Award

SAN DIEGO, California –In addition to Xceptional ranking on The Channel Futures 2021 MSP 501 List published in June, the San Diego based IT solution provider also received The Channel Futures MSP […]
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Outsourcing IT Vs. In House: Why Small Businesses Are Jumping on the Former

There are quite a few reasons for the growth of the IT outsourcing trend among small businesses, but the most common are lower costs, improved access to technology, and IT skill shortages1 that make […]
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Rise of the machines – Using AI, machine learning, and automation to improve your security posture

We live in a world where everything is being automated – from the “smart” gadgets in your home to, eventually, the self-driving car that takes you to work. Now and in the future, it will be […]
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3 Ways AI is changing the healthcare sector

Technology plays an important role in streamlining business processes. Artificial intelligence (AI), for example, is making huge strides in the healthcare industry, not only helping medical […]
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Is data science a pre-requisite for AI? The data science & AI hierarchy of success

Note: this is Part 2 of 2 introducing The Data Science & AI Hierarchy of Success. To Read part 1, “Fostering a Data-Driven Culture: The Data Science & AI Hierarchy of Success”, click here.
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Advanced anti-phishing features for Gmail

While cybercriminals create new malware strains or look for software vulnerabilities to exploit, other criminal minds happily rely on an old, yet effective, trick: phishing scams. Such scams persist […]
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Accelerating the power of AI with neural networks

Artificial Intelligence, Machine Learning and Neural Networks Defined Using the Turing Test as a qualifier, Artificial Intelligence (AI) is defined as a software solution that performs a task on […]
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Getting to know you — The three-dimensional cognitive workspace

The future of work is three-dimensional. And the good news is, it’s here now. It’s part of a new approach called cognitive collaboration that incorporates artificial intelligence with the right […]
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Demystifying artificial intelligence’s role in contact centers

AI is shaping the future of customer experiences and the contact center.
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How real is AI?

Every few years a new-hype technology becomes the shining star. It sucks all the oxygen out of the room and becomes the headline darling for a while. The list of technologies that move the needle […]
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